Specialisms & experience

With over 30 years’ experience in the claims arena, Glen has held a number of senior roles with responsibility for managing claims across various disciplines, including motor, property, employers’ liability and public liability.

Glen spent 15 years at esure, where he progressed to Head of Technical Claims. He was responsible for third party motor claims, inclusive of personal injury, property damage, credit hire, intervention, litigation, recoveries and large loss. Prior to this he held responsibility for esure’s claims fraud, claims audit, home claims and claims supplier management teams.

After leaving esure, Glen became Director and joint owner of Jigsaw Services, a claims consultancy business, providing help and advice for insurers, MGAs, Reinsurers, Brokers, Solicitors and others in the claims supply chain.

Widely respected within the industry, Glen has previously sat on the ABI High Level and Personal Injury Groups and the MIB Technical Committee.

With the aim of making MSL the ‘go-to’ business for outsourced claims handling and legal expenses insurance, Glen’s view is that if you stand still, you go backwards. This emphasis on continual improvement filters through the business, making for highly effective teams with a keen attention to detail and an appetite to question and progress everything we do.

Outside of work, Glen is married with two daughters, is a keen football fan and lover of the great outdoors, where he can often be found walking, camping or gardening. He also enjoys reading and travel.

Speak to Glen

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