Our expert handlers are available 24 hours a day, seven days a week, meaning if your client suffers a breakdown – we’ve got their back.

Breakdown overview

We have partnered with an emergency service provider behind many household brands to assist your clients whether they need rescuing at home, the roadside or abroad. The same great service, every step of the way.

Our Rescue policy provides motor breakdown recovery for standard and specialist vehicles including:

  • Cars

  • Vans up to 3.5t

  • Motorcycles

  • Driving Schools

  • Motorhomes

  • Classic cars/kit cars

  • Minibuses

  • Taxis

  • Private hires

Through a 24-hour rescue helpline, operators can immediately instruct our reliable nationwide network of vehicle repairers and recovery operators meaning the average response time is just 40 minutes with 78% of vehicles repaired at the roadside.

And that’s not all, there are three levels of cover ensure that no matter what your clients’ need, we’ve got their back:


  • UK Roadside Assistance
  • Nationwide Recovery

Rescue Plus:

  • UK Roadside Assistance
  • Nationwide Recovery
  • Home Assist

Rescue Premier:

  • UK Roadside Assistance
  • Nationwide Recovery
  • Home Assist
  • European Cover

Our products are sold solely through brokers, intermediaries and insurers. We are unable to offer these products for direct sale to the general public.

I would like to thank you for being professional, courteous, and understanding of my dilemma. Trusting my word about the incident and being informative to the conclusion of my claim was very much appreciated. I guess it's part and parcel of your job but I actually felt you were in my corner doing the legal stuff just for me.

Mr G BirdiPolicyholder

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