Niche Legal Expenses for Waveney Driving Instructor Clients
Waveney specialise in providing insurance to driving instructors, a sector that requires swift and accurate assistance in the event of an accident to ensure they’re back on the road and earning as soon as possible.
MSL’s bespoke service for Waveney clients has cemented a 15 year working relationship. At the point of reporting a claim, MSL provides both fault and non-fault services, which includes organising repairs, delivery of a replacement dual control vehicle within 4 hours, where possible, and instructing solicitors and rehabilitation providers where appropriate.
Our extensive, ongoing experience in the driving instructor sector enables us to add value to our relationship with Waveney, keeping them abreast of relevant market developments and ensuring driving instructors and their pupils are able to proceed with minimum disruption following an accident.
The ultimate proof of how the quality of our service impacts on driving instructor’s lives is in first hand experiences, as demonstrated in this testimonial from Mark Jordan:
“I just wanted to say how extremely pleased I have been with the service from Danielle with my claim so far. She has given excellent service, called back when she said, emailed me everything I need and arranged my replacement dual controlled car for delivery the same day.
I have no qualms that the rest of my claim will go ahead without any hiccups.
Thank you to you and your team.”
Symon Weedon Cert CII, Schemes Director (MD), Towergate Insurance Ltd says:
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“It is hard to overstate the contribution that MSL have made to our operation. They’ve developed an understanding of our business as a niche motor insurance provider like no other provider we’ve worked with.
We work so closely with the key decision makers within MSL that we consider them an integral part of our team. MSL provide an FNOL service to both our clients and insurers which can be accessed through their easy online portal for instant claim updates.
They have been a pleasure to work with, and I would recommend their services to other insurance brokers with no hesitation.”