Accidental Damage & Repair Management

Demonstrable Cost Control

With market-leading technology in place, claims are managed via live, automated updates at key stages of the repair.

Key to key times are closely monitored leading to demonstrable cost control and savings via our MI suite.

Our Repair Proposition

Features of our repair proposition include:

  • Repairs carried out to both manufacturer and the British Kitemark BS10125 standard
  • Work guaranteed for 5 years
  • Pre-agreed reduced labour rates with parts & paint discounts
  • Total Loss provision to include management of salvage
  • Mobile/one-day repair facility to minimise customer disruption
  • Credit Repair model available for non-fault repairs

A Fully Managed, Accredited Repair Network

All repairs are carried out through our nationwide repair network. We work with BS10125 accredited bodyshops which are managed in-house and fully audited, incorporating over 150 repairers
specialising in:

  • Car
  • Light Commerical Vehicle
  • Motorcycle
  • Specialist HGV

Arrange a Consultation

Fill in our form and one of our experts will be in
touch to discuss your claims requirements.

Arrange a Consultation

“Excellent service”

Made it easy for me and left me to concentrate on my work.

September 3, 2019

Prompt, clear questioning and advice from a lady called Jorja.

September 3, 2019

First class service

August 21, 2019

Christine was very helpful and efficient. The whole process has been very simple so far.

August 21, 2019

“Helpful and willing to answer any questions you may have”

Brilliant Service

August 16, 2019

“MSL is great, staff over the phone are very patient”

I strongly recommend MSL

August 14, 2019

“Tended to all my needs and answered questions, told me what’s happening”

I would recommend them to friends and family

August 10, 2019

Effortless from a customer point of view. Pleasant, helpful management of the claim.

August 9, 2019

arrow_downAsset 1Asset 2carpressclosecrossemailinfographiclearner-drivermotorbike-helmetmsl-arrow msl-chevronmulti-carwhitepaperphoneAsset 1presssharesocial_facebooksocial_googleplussocial_instagramAsset 1social_linkedinsocial_pinterestlogo-twitter-glyph-32social_youtubeAsset 2Asset 1steering-wheeltaxitickvideowhitepaper