Product features to consider
Replacement keys for today’s ever more sophisticated vehicles can cost more than £200. If customers do decide to claim for lost or stolen keys on a comprehensive motor policy, it can affect the no claim bonus or lead to an increased renewal premium.
Our car key insurance policy gives access to a nationwide network of auto locksmiths operating 24 hours every day.
If customers have a large excess under their household policy, they may well have to contribute to a claim for lost and stolen house keys. Under our stand-alone policy if house keys are lost or stolen there is no excess if you make a claim.
Comprehensive motor insurance policies in many cases will not cover keys that are lost or mislaid. Others will cover them but only if they are stolen and not lost. Some will cover keys only if they are stolen from a vehicle. To give certainty to customers, it makes sense to be sure and to take out a policy specifically designed to provide cover for lost and stolen car keys whatever the circumstances
Similarly, some home insurance policies will cover loss or theft of house keys for an additional premium payment but there is no standard approach across the market. Some insurers will not cover them at all, while others will cover them if they are stolen but not lost. As with all policies, customers need to check the small print to make sure that lost or stolen house keys are covered under their main home insurance policy.
If customers share house keys with family or friends and they lose them – will their household insurance policy cover that eventuality and pay for the replacement of locks? Our policy covers lost, or stolen house keys and will respond however or whoever loses the keys. Our primary concern is to get people back into their homes and secure their property.
We want your customers to have peace of mind that if the worst happens and they lose or have their house keys or car keys stolen then our policy will respond 24 hours every day of the year”