News & Insights

Jonathan Daniels has been appointed commercial director at Financial & Legal Insurance Ltd (FLI), MSL (claims management) and Magnus (ATE broker). All companies are part of Cheshire-based Drive Further Collective. He begins his new role on 13th June and will report to FLI managing director Karen Beales. Karen said Jon Daniels is a highly experienced …

Having recently pulled together an article on the impact of Covid19 on motor claims, our Managing Director, Glen Eastwood, turned his attention to the home claims area. This is what he had to say: ‘Firstly, insurers deserve a lot of credit for acting quickly when we all started working at home in our droves. ABI …

For a number of years now, the cost of settling Third Party motor claims has been increasing across the insurance industry. We spoke with MSL Managing Director, Glen Eastwood, to find out how MGA’s and Insurers might address this increase. This is what he had to say: ‘Unfortunately, Third Party claims have been on an …

They say that time flies when you’re having fun and incredibly it’s been 6 months since Alan Brown joined MSL as Head of Claims Operations. Alan has settled in brilliantly and is already making a positive impact in a number of key areas. We asked him what he’s made of his first six months in …

Our MD, Glen Eastwood, recently considered the likely future impacts of Covid19 upon the motor claims space. Here is what he had to say:  There can be no doubt that Covid19 has had a huge impact on the motor claims space. Less cars on the road leads to fewer accidents and therefore to a reduction …

Given the speed at which events are moving with regard to the Coronavirus outbreak, we wanted to provide an update on how MSL are working to ensure service is maintained for clients and their customers. Firstly, we are very much committed to providing ongoing service excellence, whilst protecting the health and safety of our colleagues, …