MSL’s services span all areas of claims for small, medium and large Insurers.
Our range of outsourced solutions for the insurance market are all designed to reduce claims indemnity spend and claims handling expenses, whilst providing the best possible customer service and boosting efficiency.
Our Third Party Intervention service is designed to maximise intervention opportunities and then optimise savings through building an excellent rapport and delivering on promises made.
Clients benefit from our flexible model, where Third Parties can utilise the MSL repair network and our full spectrum of replacement vehicle options, including our own fleet, or we can plug in to your own network and supply chain, if that is preferable.
MSL takes customer service very seriously; in fact, it’s something we’re hugely passionate about. We know you’ve had to work hard to win your business and the claims experience we deliver is designed to go the extra mile for your customer and to make them want to come back for more at renewal.
We very much work in partnership with our clients, ensuring that our services are tailored to their individual needs. Read more about the services available here