Specialisms & Experience

After spending 11 years at Horwich Farrelly Lucy moved into the credit hire area spending 6 years within the Examworks Group as Head of Claims for Plantec Assist and then Claims Directory for Kindertons Accident Management.  More recently Lucy has been part of the Anexo Group plc where she was responsible for delivery of Claims Operations at DAMS which included the McAMS, CAMS and EDGE brands.  Historically, Lucy has also been a member of ACSO’s Vulnerable Road Users Group and The GTA Technical Committee.

With her combined legal, operational and claims experience Lucy has a passion for helping teams delivering operational and customer service excellence.

Outside of work Lucy enjoys hiking, cycling and open water swimming and loves to spend time with her family wakesurfing when the opportunity arises.

Ops Director
arrow_downAsset 1Asset 2carpressclosecrossemailinfographiclearner-drivermotorbike-helmetmsl-arrow msl-chevronmulti-carwhitepaperphoneAsset 1presssharesocial_facebooksocial_googleplussocial_instagramAsset 1social_linkedinsocial_pinterestlogo-twitter-glyph-32social_youtubeAsset 2Asset 1steering-wheeltaxitickvideowhitepaper