Employers’ & Public Liability

End-to-End Claims Handling & Resolution Services.

Comprehensive & Effective Claims Solutions

MSL offers end-to-end claims handling and resolution services to Insurers and policyholders in both the private and public sectors. Our service runs from FNOL through to conclusion of the claim, but can be tailored according to your requirements.

Understanding Our Customers

Employers’ and Public Liability claims can be wide and varied in nature and complexity, so our experienced team is set up to manage the reputational risk and thereafter the financial cost associated with such cases.

MSL represents both Insurer and customer in our liability claims handling, conducting careful and thorough investigations, assessing and agreeing liability and thereafter damages or robustly defending the case.

It’s essential in such cases that we fully understand the client’s business and have a careful eye on potential fraud or exaggeration.

Expertise & Pragmatism

The team at MSL use our expertise and pragmatism to reach the right outcomes at the right value. We are driven to reach sensible decisions quickly, control costs and to put customers at the centre of all we do.

Where necessary we work with market leading investigators and lawyers in order to deliver a comprehensive and effective claims solution.

Arrange a Consultation

Fill in our form and one of our experts will be in
touch to discuss your claims requirements.

Arrange a Consultation

“Easy peasy!”

This is the second time I’ve had to use MSL in a short space of time and again I found the process smooth and detailed. I always get the impression your call handlers actually care and that nothing is a problem which is always reassuring when you’ve had a car accident.

September 30, 2019

“Excellent professional service”

Excellent service from Adam who was my appointed handler. Talked me through the process and took time to explain what was required and going to happen. Kept me informed constantly. Very happy with Adam’s service and customer care.

October 9, 2019

‘Smooth, efficient operators’

Good communicators, handled everything quickly and efficiently, took care of everything in a calm professional manner

November 13, 2019

“Excellent service”

Made it easy for me and left me to concentrate on my work.

September 3, 2019

Prompt, clear questioning and advice from a lady called Jorja.

September 3, 2019

First class service

August 21, 2019

Christine was very helpful and efficient. The whole process has been very simple so far.

August 21, 2019

“Helpful and willing to answer any questions you may have”

Brilliant Service

August 16, 2019

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