Fraud Detection & Handling

A Major Issue for UK Insurers

The ABI estimates that Insurers detect one fraud every minute and saved in the region of £1.3bn in 2017.

Fraud Detection Specialists

Our entire team is trained to identify and act upon fraud, making use of our fraud detection tools and external databases. Thereafter, suspect cases are escalated to our fraud specialists who conduct thorough investigations into any suspect cases.

Defeating Fraudulent Claims

We partner with a leading national law firm who assist us in identifying, investigating and defeating fraudulent claims. We also utilise market-leading investigators in relation to liability and credit hire fraud claims and have the capability to utilise telephone based fraud detection software to identify risk within the claims we are handling.

Arrange a Consultation

Fill in our form and one of our experts will be in
touch to discuss your claims requirements.

Arrange a Consultation

“Excellent service”

Made it easy for me and left me to concentrate on my work.

September 3, 2019

Prompt, clear questioning and advice from a lady called Jorja.

September 3, 2019

First class service

August 21, 2019

Christine was very helpful and efficient. The whole process has been very simple so far.

August 21, 2019

“Helpful and willing to answer any questions you may have”

Brilliant Service

August 16, 2019

“MSL is great, staff over the phone are very patient”

I strongly recommend MSL

August 14, 2019

“Tended to all my needs and answered questions, told me what’s happening”

I would recommend them to friends and family

August 10, 2019

Effortless from a customer point of view. Pleasant, helpful management of the claim.

August 9, 2019

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