Should NHS staff pay for parking at hospital?

2 minute read  |  July 23, 2017

Staff have been in a battle with private enforcement firm, Indigo, over unpaid parking tickets for the site that has 1,800 spaces for 6,000 staff. NHS staff have refused to pay the fines, arguing that the NHS should have stepped in.

Following a test case of 75 claims brought forward by Indigo, a District Judge ruled in favour of the enforcement firm, with the judge giving each ticket a value of £128. Doctors and nurses have also been subject to the £26,000 court fees – meaning they now owe £12.8million between them.

One nurse is understood to owe around £150,000 in outstanding tickets while another took to Facebook after the hearing to voice her disappointment and reveal she will likely be forced to sell her family home to pay the debt.

Following the hearing some staff handing in their notice to the UHW stating that they could not work for a company unwilling to support their employees.

A spokesperson for parking firm, Indigo, took time out from their busy schedule of stealing food from the mouths of babies and kicking over sandcastles to deliver the following statement:

“In April last year, Cardiff and Vale University Health Board and Indigo agreed a new set of measures to improve car parking on the University Hospital of Wales site. As a gesture of goodwill towards car park users, parking charge notices issued up to the end of March 2016 were cancelled.

“In addition, the cost of a PCN (Parking Charge Notice) was reduced to £10, if paid within 14 days. Despite this, a number of people refused to pay for parking at the site. They also ignored the resulting PCNs and declined to use the formal appeals process.”

“As the company responsible for managing parking and ensuring the free flow of traffic at Cardiff UHW, we have an obligation to ensure enforcement of parking restrictions,”

“For this reason, and with the full support of the health board, we took the strongest possible action against this small group of persistent offenders.

“The court’s ruling has justified our decision to take this action and we hope this sends a clear message to users of the car parks at Cardiff UHW that they follow the terms and conditions for parking.”

Selective outrage

Whenever it comes to the NHS we have selected outrage. A look at the comment sections where this story has been published is a clear indication of the public opinion. But what about other companies that struggle for parking?

City centre workers will argue that they are often the victim of greedy parking operators who charge ridiculously over-inflated prices for parking due to a lack of choice in the area.

While baggage handlers at Manchester Airport have been forced to park miles from the airport and rely on company provided public transport to get back to site.

Should companies be expected to provide parking for their employees or is it up to the employee to make their own arrangements? Let us know via our social media channels.

Back to resources
arrow_downAsset 1Asset 2carpressclosecrossemailinfographiclearner-drivermotorbike-helmetmsl-arrow msl-chevronmulti-carwhitepaperphoneAsset 1presssharesocial_facebooksocial_googleplussocial_instagramAsset 1social_linkedinsocial_pinterestlogo-twitter-glyph-32social_youtubeAsset 2Asset 1steering-wheeltaxitickvideowhitepaper